Edura Vybe Logo

Privacy Policy

Last updated: March 15, 2025

1. Information We Collect

At Edura Vybe, we collect information that helps us provide you with personalized learning experiences and improve our self-development platform. Here's what we gather and why it matters for your journey toward positive thinking and personal growth.

Personal Information

When you create an account or interact with our platform, we collect:

  • Name and email address for account creation and communication
  • Phone number when you contact our support team
  • Billing information for course purchases and subscriptions
  • Profile preferences and learning goals you set
  • Progress tracking data to measure your development journey

Usage Data

We automatically collect information about how you use our platform, including course completion rates, time spent on different modules, and interaction patterns. This helps us understand which content resonates most with our community and allows us to create more effective learning experiences.

2. How We Use Your Information

Your information serves several important purposes in delivering exceptional self-development experiences. We're committed to using your data responsibly and only for legitimate educational purposes.

Purpose Data Used Legal Basis
Course delivery and progress tracking Account info, learning progress Contract fulfillment
Personalized recommendations Usage patterns, preferences Legitimate interest
Customer support Contact details, issue reports Contract fulfillment
Payment processing Billing information Contract fulfillment
Platform improvements Anonymous usage statistics Legitimate interest

3. Data Sharing and Third Parties

We believe in transparency about who has access to your information. Edura Vybe works with carefully selected partners to deliver our services, but we never sell your personal data to third parties for marketing purposes.

Important: We Never Sell Your Data

Your personal information is not for sale. We only share data with trusted service providers who help us deliver our educational content and maintain our platform's security.

Service Providers We Work With

  • Payment processors - To handle secure transactions for course purchases
  • Email services - To send course updates and learning reminders
  • Analytics platforms - To understand how our content performs and improve user experience
  • Cloud storage providers - To securely store your progress and course materials
  • Customer support tools - To provide timely assistance when you need help

4. Your Privacy Rights

You have significant control over your personal information. These rights ensure you can manage your data according to your preferences and comfort level.

Access Your Data

Request a copy of all personal information we have about you, including your learning progress and account details.

Correct Information

Update or correct any inaccurate personal information in your account settings or by contacting our support team.

Delete Your Account

Request complete deletion of your account and associated data, with some exceptions for legal or security requirements.

Opt Out of Communications

Unsubscribe from marketing emails while keeping essential course-related communications for active subscriptions.

5. Data Security and Protection

Protecting your information is a top priority. We implement multiple layers of security to safeguard your personal data and learning progress.

Security Measures

  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments
  • Secure data centers with 24/7 monitoring and access controls
  • Employee training on data protection and privacy best practices
  • Automated backup systems to prevent data loss
  • Two-factor authentication options for enhanced account security

Data Breach Response

In the unlikely event of a data breach, we will notify affected users within 72 hours and provide clear information about what happened, what data was involved, and what steps we're taking to resolve the issue.

6. Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal obligations. Here's our approach to data retention:

Retention Periods

  • Active accounts - Data retained while account is active and for 2 years after last login
  • Course progress - Learning data kept for 5 years to maintain certificate validity
  • Payment records - Billing information retained for 7 years per tax requirements
  • Support communications - Customer service records kept for 3 years
  • Marketing data - Removed immediately upon unsubscribe request

Deletion Process

When you request account deletion, we begin the removal process within 30 days. Some information may be retained in backup systems for up to 90 days for security purposes, but it becomes inaccessible for normal operations immediately.

7. International Data Transfers

Edura Vybe operates primarily within the United States, but we may transfer data internationally to provide our services effectively. When we do transfer data across borders, we ensure adequate protection measures are in place.

Transfer Safeguards

  • Standard contractual clauses with international service providers
  • Adequacy decisions for transfers to countries with equivalent protection
  • Certification programs ensuring international privacy standards
  • Regular reviews of transfer mechanisms and security measures

8. Children's Privacy

Our platform is designed for adults seeking personal development and positive thinking skills. We do not knowingly collect personal information from children under 13 years of age.

Age Verification

If you are under 18, please have a parent or guardian review this privacy policy with you before using our services. If we discover we have collected information from a child under 13, we will delete it immediately.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and understand how you interact with our platform. You have control over these technologies through your browser settings.

Types of Cookies We Use

  • Essential cookies - Required for login and course access functionality
  • Performance cookies - Help us understand which content is most helpful
  • Preference cookies - Remember your settings and customizations
  • Analytics cookies - Provide insights for improving our platform

10. Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Change Notification Process

  • Email notification to all active users for major changes
  • Platform banner notifications for 30 days after updates
  • Version history available for reference
  • 30-day notice period before changes take effect

Questions About Your Privacy?

We're here to help you understand how we protect your information.

Email: support@hodsunvallnscu.com

Phone: +1 (406) 894-2304

Mail: 78 Holland Ave, Westover, WV 26501, United States

Our privacy team typically responds within 2 business days.